FAQ

Frequently Asked Questions

Products

Are your night lights rechargeable? Yes. Our silicone night lights are USB rechargeable, so there are no batteries to replace. A single charge lasts for hours of cozy glow. [Confirm exact battery life, e.g. "up to 8–10 hours."]

What are the night lights made of? They're made from soft, food-grade silicone that's smooth, flexible, and gentle to the touch — safe for both kids and adults.

Can I adjust the brightness or color? Many of our lights feature adjustable brightness, and several models offer multiple colors or color-changing modes. Check each product page for that item's specific features.

Are they safe to leave on overnight? Yes. Our lights are designed to run cool and warm-glowing for nighttime use. Some models include an auto-off timer or light sensor — see the product page for details.

Do they work as a gift? Absolutely — they're one of our most-loved gift items for birthdays, cozy room makeovers, study or gaming setups, and long-distance loved ones.

Orders & Shipping

Where do you ship? We offer worldwide shipping. [Confirm any countries you exclude.]

Do you offer free shipping? Yes — free worldwide shipping on all orders over $50.

How long will my order take? Orders are typically processed within [1-3] business days, with delivery in [3-15] business days depending on your location. See our Shipping page for full details.

How do I track my order? Once your order ships, we'll email you a tracking number so you can follow it the whole way home.

Can I change or cancel my order? If your order hasn't shipped yet, contact us as soon as possible at [support@meepcozy.com] and we'll do our best to help.

Returns & Care

What's your return policy? We accept returns within [30] days of delivery on unused items in their original condition. Full details are on our Returns page.

My item arrived damaged — what do I do? We're so sorry! Email us at [support@meepcozy.com] within [15] days with a photo, and we'll make it right with a replacement or refund.

How do I clean my night light? Wipe the silicone gently with a soft, slightly damp cloth. Avoid submerging it in water or using harsh cleaners.